Our Difference
PR agencies are notorious for high turnover — 25 percent on average for firms nationwide. Key to our success has been our ability to maintain one the highest employee retention rates in the industry (turnover is less than 5 percent). The agency received national recognition for exceptional employee retention in a 2008 market research report on PR agency turnover by StevensGouldPincus, which highlighted our progressive employment policies and innovative working environment. Keeping employee turnover low is a pre-requisite for keeping client retention high. So is maintaining a quality of work that takes real time and attention. To ensure success, our approach has been to take on new clients more slowly than other firms. Current and former clients will reinforce that no one is better structured to invest more time, be as thoughtful or as thorough, or know as much about their business as the Bateman Group.
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